FAQs

Hey there! Our support team is here to help you. To get in touch with us, please email info@1question.app

1Question seamlessly folds educational questions into the way students already use their devices. There’s no need to log in every day, or set aside extra time.

Set your child’s grade and preferred topics, choose which apps you’d like to lock and 1Question will do the rest.

1Question blocks access to your chosen apps – the only way to unlock these apps is to earn screen time minutes by answering educational questions. Want more screen time? Earn more minutes.

iPhones & iPads: 1Question will work on Apple devices running on iOS16 and above

Android devices: 1Question is available on devices running Android 12 and above.

To upgrade to iOS16:  How to update to iOS 16 – Official Apple Support

Not sure if your device is compatible with iOS 16? Check this list of compatible devices:

• iPhone 14
• iPhone 14 Plus
• iPhone 14 Pro
• iPhone 14 Pro Max
• iPhone 13
• iPhone 13 mini
• iPhone 13 Pro
• iPhone 13 Pro Max
• iPhone 12
• iPhone 12 mini
• iPhone 12 Pro
• iPhone 12 Pro Max
• iPhone 11
• iPhone 11 Pro
• iPhone 11 Pro Max
• iPhone XS
• iPhone XS Max
• iPhone XR
• iPhone X
• iPhone 8
• iPhone 8 Plus
• iPhone SE (2nd generation or later)

Nope! 1Question is all about learning, and does not support in-app advertisements.

VIDEOS:

The video micro-courses within the app, delivered by accredited teachers, cover over 40 subjects, include everything from Animation to Zoology, and much more.

Click here for a guide to some of our engaging 1-minute video micro-lessons.

Each is structured to guide your child through the skills they need to progress in subjects at school, develop essential life skills or harness their talents in their favourite hobbies.

QUICK-FIRE MATHS:

Curriculum-aligned quick fire maths questions without videos are also available for grades 1 through 9. Here’s a taste of what’s included:

• Addition, Subtraction, Odd & Even, Place Value 
• Multiplication, Division
• Roman Numerals, Time
• Fractions, Decimals, Percentage
• Simple Equations, Inequalities
• Geometry, Inequalities
• Prime & Square Numbers
• Ratio & Proportion
• Linear Equations
• Integer Exponents, Functions, Linear Equations
• Polynomials, Patterns, Expressions

More subjects are on the way! Follow our social media for updates about new content:

1Question is free! Upgrade to 1Question Pro to enjoy the full benefits:

• Loads more content
• Fun avatars
• Customisable settings
• Updates on your child’s learning progress & screen time rewards

1Question works best when notifications are enabled. If you choose to enable this feature, we promise to keep it to a minimum.

There’s a handy 1 minute warning when available screen time is about to run out. Enabling notifications will ensure the best experience for your little one – we all appreciate a heads up when we’re in the middle of something! 

In addition, 1Question will send you notifications that will help you get the most out of the app, such as information about settings, new learning content, app updates, improvements and your child’s progress. 

We’re always looking for ways to improve 1Question, so if you have any feedback about your experience, we’d love to hear from you. Get in touch at info@1question.app – and leave us a review in the App Store!