1Question

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Troubleshooting

🤔 My 1Question Child app does not work without a WIFI or cellular connection and it’s stopping my child from using their apps when there is no connection.

🌱 Temporarily disable the 1Question app using one of the following methods until the device is back on a WIFI / cellular connection:

1. Pause 1Question while there is no internet connection.

2. Turn off ‘Screen Time’ from Settings on the device 1Question Child app is installed on.

☐ Go to Settings > 1Question.

☐ Deselect ‘ Screen Time Restrictions’.

ℹ️ You’ll need to switch this back on when you’re ready for questions to start again.