1Question

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Troubleshooting

🤔 I have installed the 1Question Parent Control app, but don’t know how to link my child’s device. It says ‘device not linked’.

🌱 Open the 1Question Parent Control app, tap on your child’s profile and follow the prompts to link the devices.

See detailed instructions below:

  1. Open 1Question Parent Control and navigate to your child’s name. Then, tap Link Account.

2. Download 1Question Child on your child’s device – this screen allows you to scan the QR code or share a link to their device for convenience.

If you have already downloaded 1Question Child onto your child’s device, you can skip this screen.

3. Note down your unique Linking Code (the code pictured is just an example).

4. Open 1Question Child and apply your Linking Code.