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🤔 I’m having problems installing 1 or both of the 1Question apps

🌱 Update the device to iOS 15 or later

Watch our how-to video or read the written instructions below.

Note: 1Question is compatible with iPhone and iPad.

How-to update your device software

Make sure that both the parent and child device have been updated to iOS 15 or above.

1. To check the iOS version on a device, go to:

Settings > General > About > Software Version.

2. To update to a newer version, go to:

Settings > General > Software Update.

3. Select Download and Install.

ℹ️ The 1Question Parent Control and Child apps must be installed on separate devices.

📎 Related articles

Learn more about updating to iOS 15

iPhone models compatible with iOS 15

iPad models compatible with iPadOS 15