🤔 I’m having problems installing 1 or both of the 1Question apps
🌱 Update the device to iOS 15 or later
Watch our how-to video or read the written instructions below.
Note: 1Question is compatible with iPhone and iPad.
How-to update your device software
Make sure that both the parent and child device have been updated to iOS 15 or above.
1. To check the iOS version on a device, go to:
Settings > General > About > Software Version.
2. To update to a newer version, go to:
Settings > General > Software Update.
3. Select Download and Install.
ℹ️ The 1Question Parent Control and Child apps must be installed on separate devices.
📎 Related articles
Learn more about updating to iOS 15